Concordance Healthcare Solutions | Coronavirus Internal Resource Page

COVID-19 Mental Health Resource Hub:
Anthem has joined with Psych Hub, a free digital hub to help our members with the stress resulting from COVID-19. This hub brings together a variety of resources to help members cope with social isolation, job loss and mental health issues.

Aunt Bertha Partnership:
Anthem has partnered with Aunt Bertha, a leading social care network, which helps connect individuals and families to free and reduced-cost social services in their communities. Members can access these resources by visiting anthem.com/coronavirus/, empireblue.com/coronavirus/, or anthem.com/ca/coronavirus/ or by downloading Sydney Care on their mobile devices, and entering their zip code.

Locate a COVID-19 testing facility: Anthem
Members can quickly locate a COVID-19 testing facility near them with our locator tool by downloading the Sydney Care mobile app.

Employee Options

Given the expected progression of COVID-19, and the uncertain nature of the pandemic, we are working to support you if you become ill or have direct exposure.

No one should feel that they cannot take the time off needed to get tested or have to come to work sick. If you are ill or have direct exposure to someone with COVID-19, contact your healthcare provider immediately. Then, contact Human Resources (hr-admin@concordancehs.com) to explain your situation and see what options are available to you. You should contact your supervisor and Human Resources to understand the options for support that are available to you.

Staying Healthy

For day-to-day practices, we want to continue to recommend the techniques provided by the World Health Organization (WHO) and U.S. Centers for Disease Control (CDC) to help protect yourself from viruses:

Wash your hands often with soap and water for at least 20 seconds, especially after visiting the bathroom; before eating; and after blowing your nose, coughing, or sneezing
If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol
Cover your cough or sneeze with a tissue, then throw the tissue away
Refrain from touching your eyes, nose, and mouth
Clean and disinfect frequently touched objects and surfaces
The Environmental Protection Agency (EPA) has provided a list of the recommended disinfectants that are capable of combating COVID-19
- List of approved cleaning agents by the EPA: https://www.epa.gov/pesticide-registration/list-n-disinfectants-use-against-sars-cov-2
Avoid close contact with people who are sick
In support of your overall health, always work to get plenty of rest, stay hydrated, and eat healthy foods to support your immune system.

What We Are Doing

To best implement the CDC's recommendations for our business, we continue to enforce and implement controls and processes. As the CDC gives new recommendations or circumstances change, we will adapt to make sure we are following their up to date guidelines for businesses. We have:

Implemented an enhanced cleaning and disinfecting schedule in each of our facilities
Notifying employees to contact their supervisor and Human Resources if they are sick or have been exposed to someone with COVID-19
Emphasizing to employees to stay home when they are sick and contact their healthcare provider
Providing options to employees for telework, if position allows
Delivering guidance on handwashing and good hygiene practices
Restricting non-essential business travel

Covid-19 Employee Resource Page

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