Physical Therapist

"I see delivery truck, “Trailer 13” nearly every morning on my way to work as it runs the Promedica Flower Hospital to St Luke’s Hospital route and I must say I have never seen a more courteous or safe truck driver. The driver obeys the speed limit, always uses turn signals and while on our grounds, yields the right-of-way to autos even when the driver does not have to."

Executive Assistant

"I just spoke with Karen in your customer service department. She is an INCREDIBLE example of customer service at its very finest. She was friendly, efficient, knowledgeable, extremely helpful and you're lucky to have her in your customer service department. Not everyone in your industry does this as well as your company, and certainly not as well as Karen; she made my day. Having been in retail/customer service, at least part-time for more than 30 years, I'm very critical of poor customer service."

Special Project Coordinator

"I know I have said this multiple times before but I think it’s important to show appreciation. Julian is so awesome! He comes into our office, greets everyone he walks past, and always has a smile on his face. Today I had a bin with empty boxes that needed to be taken to the recycling dumpster and after Julian finished unloading my delivery, he took the boxes out to the dumpster for me. For no other reason than to be helpful. We truly appreciate Julian over here at Hospice of the West, his consistent punctuality and organization of the boxes as he unloads truly helps us out."