Concordance Healthcare Solutions is your partner in patient care. We are dedicated to operating with the highest level of trust, integrity and commitment while delivering dynamic, dependable service that increases operational efficiencies throughout every level of the supply chain. Concordance provides the technology and solutions that support the logistics, contracts and processes behind the quality supplies and equipment that you need.
Delivering service beyond your expectations, Concordance brings a legacy of personalized service to address the unique needs of our customers across the continuum of care.
Concordance offers the expertise and experience from planning to installation and offers full support in your capital, remodeling and construction projects.
Concordance has proven to not only me, but to my entire staff, the nurses, and our senior leaders that they are a partner who shares our concern for taking care of our patients. It’s been very refreshing to work with not just one person, but the entire culture of employees at Concordance whose main concern is making sure that we are “taken care of.” They have proven that there are still med/surg distributors that will do what they say and even more.
System Director Materials Management
Appalachian Regional Healthcare
Concordance is one of our top distributor partners. Our relationship is successful because of the passion the Concordance team has to provide the best possible service to our mutual customers. All of the Concordance personnel that we work with are extremely dedicated, honest and collaborative.
Vice President, Distributor Sales Operations & Programs
A Top 10 National Supplier
Concordance Healthcare Solutions is the prime vendor at our facility. From the onset we have moved forward to create a vendor/client relationship that includes sales representatives, customer service reps, accounts receivables, and corporate management working together to give the best service possible at all times. At times, demands had to be made and their staff always pulls together to fulfill our needs. We worked together to create an account where all areas were reviewed, scrutinized, and improved to ensure service was at its peak and from our side we felt a level of trust knowing they would fulfill our needs. From the order to the delivery to the invoice to the payment, all areas are in the high percentile. It is our pleasure to have this business relationship with Concordance Healthcare Solutions.
Director of Materials Management
Gurwin Jewish Nursing Home
We respect and value Concordance as a “Trusted Partner” in both field and corporate interactions. Our common goal of improving patient outcomes keeps us aligned and focused on providing the desired portfolio of products to service a mutual customer. The relationship we enjoy will continue to strengthen and grow as our customer rewards us with opportunities based on the value we deliver together.
A Top 10 National Supplier
Concordance, has always been a strong partner with Crossroads Hospice and the healthcare community, dedicated to advocacy and education; as well as has proved over and over again that its staff is committed to excellent for our patients in hospice care. Specifically, they are very attentive to the needs of our patients and will do back flips to get us the correct or special supplies when asked. We sincerely value our long-standing relationship.
We look forward to continuing our strong working relationship with Concordance, a tremendous business partner, as we work toward our common goal of helping hospitals improve care and outcomes.
A Top 10 National Supplier
I appreciate the partnership between Concordance and John Knox Village. This partnership, built over many years has been based on the trust, respect and integrity of both organizations. It has withstood the test of time, leadership changes and organizational modifications. I am especially thankful for the outstanding services provided by the sales and customer service teams. I look forward to developing more opportunities that are mutually beneficial to John Knox Village and Concordance in the future.
Director, Materials Management
John Knox Village
Our Account Manager always goes above and beyond to put our needs above their own. We, as a company, often admit residents quickly and need supplies for the resident right away; working with Concordance we are always guaranteed we would have what we needed when we needed it, without delay. Our relationship has only grown over time and has become a valued part of our business. Concordance has always been willing to provide the best service at the best price to our several facilities, each of which gives excellent reports regarding their customer service and timeliness of delivery. The real asset that I have seen is the quality staff and professional service and treatment of their customers. We will continue to look forward to doing business with Concordance Healthcare Solutions and their knowledgeable and devoted staff.
Community Care Centers, Inc.
Concordance continues to maximize savings through flawless execution of the Supply Chain Program, congratulations!!
Healthcare Supply Chain: Halyard
Managing distribution and supply chain activities for an academic medical center is often a challenging task. With over 9,000 SKU’s, two warehouses, several clinics and over 25 deployed PAR locations, we benefit daily from the engagement and effort of the Concordance professionals that support our account. With a delivery accuracy rate of over 99% and a willingness to go above and beyond to find creative solutions, our patients have what they need when they need it. Working with Concordance is also refreshing as the team is very interested in pursuing new solutions. We are successfully launching a hospital-wide Kanban system in part due to the support we have received from Concordance. Their teamwork does not end with good service or forward-thinking, they also provide support to improve ongoing operations. Our hospital recently completed three significant efficiency projects that greatly reduced labor and inventory carrying costs. If I were looking to establish a new partnership with a successful medical supply distributor today, Concordance would be a top contender. Our partnership with Concordance has provided us a competitive advantage in the marketplace and it has positioned us well to navigate the sea of change that will only continue to impact the entire healthcare industry.
P. Worley, Manager-Supply Chain Operations
University of Toledo Medical Center
I don’t know what I love more about Concordance: the fantastic customer service, or the great prices we can get. It’s a win-win for me with every order. I tell all of my fellow schools, “If you want a great company to work with go with Concordance. The customer service is hands down the best and the quality is exactly what we need for our students and faculty. We get hospital quality supplies at a discount we could never manage on our own.
The University of Arizona
Concordance Healthcare Solutions is a leader in the medical distribution industry and has become a valued business partner to ProMedica. Concordance has impacted our community in a number of ways. First, they have been a Mission Partner with ProMedica since the inception of the program. Also, they currently participate in our initiative to combat hunger in our communities by engaging with our Food at Discharge program. Concordance’s employees commit their time to help manage part of the program, assemble the kits and then distribute them to our facilities throughout the communities we serve. Having witnessed their employees on their own time assembling the meal kits, it’s clear they believe in what ProMedica is trying to do and they understand the positive impact their actions have on our communities.
Ricardo A. King, Vice President